About hotel - API API GUESTHOUSE, Kota Kinabalu
The units at the guest house come with air conditioning, a seating area, a flat-screen TV with streaming services, a safety deposit box, and a private bathroom with a walk-in shower, slippers, and a hair dryer. All units come with a dressing room. Guests can enjoy a meal at an outdoor dining area and later warm themselves up in their unit's fireplace.
There is a coffee shop, and a minimarket is also available.
Sightseeing tours are available in the vicinity.
Popular points of interest near the guest house include KK Esplanade, Atkinson Clock Tower, and Signal Hill Observatory. The nearest airport is Kota Kinabalu International Airport, 4 km from Api-Api GuestHouse.
Terms of stay
General Terms and Conditions
- The primary guest must be at least 21 years of age to be able to check into the hotel.
- Guests must present valid government-issued photo identification at the time of check-in. According to government regulations, a valid Photo ID must be carried by every person above the age of 18 staying at the hotel. Accepted identifications are: drivers license or passport. Without original copy of valid ID, the guest will not be allowed to check-in.
- Pet Policy are strictly not allowed in the premise.
- A refundable security deposit (RM50) will be required at the time of check-in made in the form of a credit card authorization or cash. Guests shall be liable for any damage caused to the room/property during their stay. Guest shall keep the Hotel room in a good condition and maintain hygiene and cleanliness. Damage deposits and authorizations will be released back in the form of cash to the individual. This amount will be released at the time of checkout upon validation of room condition.
- Smoking is only permitted in designated smoking rooms and/or smoking areas within property premises. A damage fee of RM250 will be automatically charged for failure to adhere to this policy.
- By providing your cell phone/mobile phone number, you expressly consent to be contacted by Api Api Guesthouse, our agents, representatives, affiliates, or anyone calling on our behalf for any and all purposes arising out of or relating to your reservation. You agree that we may contact you in any way, including SMS messages (including text messages), calls using prerecorded messages or artificial voice, and calls and messages delivered using auto telephone dialing system or an automatic texting system
- Guests may be contacted closer to their check-in date to confirm the arrival status or arrival time through calls or messages. In case, we do not receive a response from the guest after multiple attempts, the booking may be put on hold or cancelled. In case of availability, We will try to reinstate your booking when you contact us back or make a payment through our multitude of payment options.
| Check-in | 14:00 |
| Check-out | 12:00 |
| Booking cancellation |
Cancelling is as fast and easy as booking one. We would love to host you but in case your plans change, our simple cancellation process makes sure you receive a quick confirmation and fast refunds. The following cancellation policy shall apply: 1. Cancel after 9 AM on the date of check-in: the total cost of the booking will be charged. 2. If you do not check in on your scheduled day of arrival ("No Show") you will be subject to entire room charges, taxes, and fees for the stay. 3. Reductions in the length of stay should be made before Check-In. If a request to reduce the length of stay is made after Check-In, the guest will be charged for the next 24 hours after the official cancellation request is made. The amount for the remaining nights will be refunded. How to Cancel: You can cancel your booking on any of our platforms, whereas via website at www.apiapiguesthouse.com for website booking or at OTA (Online Travel Agent) booking platform. |
Сancellation policy
Compliance with the reservation cancellation policy which allows cancellations up to two days in advance of your check-in date in order to be reimbursed for the initial deposit.